Privacy Policy

Last Updated: 26/01/2026

1. Introduction

This Privacy Policy describes how Mad Brain Games Ltd. and its affiliated companies (collectively, "we," "us," or "our"), along with our third-party marketing, advertising, and analytics partners, collect, use, process, and share your information.

This policy applies to our mobile application "Brain Games Hub" (the "App"), our related games ("Gaming Apps"), websites (such as Braingames.net), and other services (collectively, the "Services").

This Privacy Policy is designed to comply with the Apple App Store Review Guidelines, including App Tracking Transparency (ATT), and applicable privacy laws such as GDPR and CCPA/CPRA.

By downloading, accessing, and using our Services, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree, please do not use our Services.

2. Age Restriction

The App is intended only for users aged 18 or older. We do not knowingly collect personal information from anyone under 18. If we become aware that such data has been collected, we will delete it promptly.

3. Information We Collect

A. Information You Provide Directly

• Account Information: Username, email address, age/date of birth, login credential hashes.
• Profile Information: Username, profile picture, bio, approximate location, game progress.
• Communications: Customer support inquiries (hub@braingames.support), chats, forums.
• Verification Information: One-time automated verification for reward redemption. Processed locally on device and not stored longer than necessary. Not shared with third parties. Apple Face ID and TrueDepth APIs are not accessed.
• Payment Information: Collected by third-party processors (Apple, Google). We do not receive full credit card details.

B. Information Collected Automatically

• Device Information: IP address, IDFA (if permitted), Advertising ID (Android), device type, OS, browser type.
• Usage Data: Gameplay data, session length, progress, interactions, purchase history.
• Performance Data: Crash reports, logs, debugging information.
• Approximate Location: Derived from IP address.

C. App Tracking Transparency (ATT)

• IDFA is collected only if explicit ATT permission is granted.
• If declined, IDFA is not accessed and no cross-app tracking occurs.
• You may change your preference in iOS Settings > Privacy & Security > Tracking.

4. How We Use Your Information

• Operate and maintain the App and rewards program
• Prevent fraud, abuse, and cheating
• Process reward redemptions
• Provide customer support
• Improve performance and functionality
• Comply with legal obligations

We do not use your data to make automated decisions with legal or similarly significant effects.

5. Advertising and Analytics

A. Advertising

• Ads may be contextual or personalized.
• Personalized ads require ATT permission.
• Without ATT consent, ads are served without cross-app tracking.

B. Analytics

We use analytics tools to understand usage and improve performance. Data is aggregated where possible.

6. Data Sharing and Third-Party Partners

We may disclose information if required by law or in connection with a merger or sale.

7. Legal Bases for Processing (EEA/UK)

• Contract
• Consent
• Legitimate Interests
• Legal Obligation

8. Data Retention

We retain data as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements.

9. Your Rights

• Access & Portability
• Correction
• Deletion
• Opt-Out
• Restrict/Object
• Lodge a Complaint

10. International Data Transfers

Your data may be transferred internationally. Appropriate safeguards such as Standard Contractual Clauses are used where required. Data is stored within the US and EU.

11. Security

We implement reasonable security measures. No system is 100% secure.

12. Changes to This Policy

Material changes will be communicated through the App.

13. Contact Us

Mad Brain Games Ltd.
Email: hub@braingames.support
Website: https://braingames.net/hub/

Notice to California Residents (CCPA/CPRA)

California residents have the right to Know, Delete, Correct, Opt-Out of Sharing, and Non-Discrimination. To exercise your rights, email hub@braingames.support.